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FAQs
F A Qs
American Express has teamed up with Tikety to provide American Express Card Members with a valid US American Express Card access to Tikety’s Live Event Site, where they can purchase tickets for live sports, concerts, festivals, and theater events globally. Through November 29, 2024, US American Express Card Members booking through the
Tikety Live Event Site for Amex® Card Members (
) will receive a 10% discount on tickets purchased using their US issued American Express Card. The 10% discount is applied before applicable taxes and fees.
The Tikety Live Event Site for Amex® Card Members is a limited-time program that is available to all US Card Members through November 29, 2024. Additional terms apply. Visit the US Tikety Live Event Site for Amex® Card Members Offer
to learn more.
The Tikety Live Event Site for Amex® Card Members is currently available to American Express Card Members with valid US issued American Express Cards.
No, you do not need an account to purchase tickets on the Tikety Live Event Site for Amex® Card Members. Existing login credentials with either American Express or Tikety are neither valid nor required for this experience.
Through November 29, 2024, US American Express Card Members will receive a 10% discount automatically on tickets booked through
by using their US issued American Express Card at checkout. The 10% discount will be automatically applied at checkout on the “Cart Overview” page. The 10% discount is applied before applicable taxes and fees.
Select your event, add it to your cart, and check out using a valid US issued American Express Card.
Tikety will send you a purchase confirmation email once your order has been processed. The confirmation email will also provide details on when and how you can expect to receive your tickets before your event. In some instances, your confirmation will contain an attachment with a voucher or pdf which you will need to show at the venue to gain entry to the event. Otherwise, and where indicated in your transaction email, the voucher/barcode/pdf will only be released to you closer to the event date (typically within 48 hours prior to the event) or will need to be picked up in person on the event day itself, for example at the Box Office.
Please contact Tikety at 888-805-3993, via email at
, or via the chat function
. Once connected with an agent, please specify that you purchased tickets through
and need to recover your order confirmation. The agent will request the email address you booked your tickets with for validation.
Please contact Tikety at 888-805-3993, via email at
, or via the chat function on
for US Card Members to get more information about a specific event, for any other inquiries related to Tikety events, or for questions related to the below:
- Re-confirm a ticket purchase
- Cancellations and refunds related to a ticket purchase
Still need help?
If you can't find the answer to your question in our help centre, you can always reach out to us directly.
Click the Chat button on the right of this screen
888 805 3993
liveevents@tikety.com
Monday - Sunday
24 x 7